Expertise, Compliance & Customer Service focussedCustomers and compliance are at the heart of our business. We have been operating since 1989 and provide PAYE, Umbrella, CIS and PSC/Limited Company accounting solutions to agencies servicing over 15,000 customers. We believe our expertise, standards of compliance, customer service and resilient technology are what sets us apart in an ever changing market.
- Outsource your employment and payroll burden
- FCSA accredited since 2011
- Dedicated account management
- Extended opening hours (8-8 weekdays and also Saturdays)
- Expert advice, training and support for your teams
- Wide range of service solutions
- Underpinned by a market-leading business continuity failsafe
A professional service that you can trust and rely on
From the offset, JSA & Angela were incredibly personable and informative. We have used them numerous times to support our candidates’ needs and they have all gone onto successfully build their own LTD companies.
Professional & Efficient
Having worked with a number of umbrella companies over the years, Vicky Traynor and the team at JSA stand out from the crowd due to the professional and efficient service that they provide to agencies and contractors.
JSA are a fantastic umbrella provider with the highest level in customer service. Natalie, Caroline and the rest of the team are a pleasure to work with and I highly recommend them.
Let us manage your employment and payroll processing
Fully outsource your on-going employment and payment processes. This will reduce in-house fixed costs and admin resource required in your business.
GREAT CUSTOMER SERVICE
We take real care of our customers – you’ll be allocated a dedicated account manager to look after you, we operate extended office hours (8am-8pm and Saturdays) and we do same day or out of hours payments, to assist our agency partners.
SEAMLESS TRANSFER OF WORKERS
We have a vast amount of experience in managing mass transfers to umbrella/PAYE. We’ll help project manage the transfer and provide help and support every step of the way to ensure the whole process is quick and seamless for you and your workers.
EXPERT ADVICE AND TRAINING
We’ll provide expert advice, training and updates to your team. Everything is covered, including IR35, AWR, RTW, pensions, apprentice levy, HMRC reporting and much more.
You can be assured that our service is 100% compliant and we’re fully accredited members of the FCSA. Let us worry about the compliance burden, so you can focus on growth.
TECHNOLOGY AND RESILIENCE
Our bespoke technology platform ensures we seamlessly control the entire end-to-end process, allowing us to scale quickly, be adaptable to change and to ensure consistency in service levels. This is underpinned by an leading external business continuity failsafe, which ensures 24/7 resilience and that your workers are paid, whatever happens.
UNBIASED ADVICE AND CHOICE
We offer a full range of compliant services, including Umbrella, PAYE, CIS and PSC, so whatever your contractors’ situation, we have the right solution for them.
Availability is key to our success…and yours!
Availability is a very significant differentiator for JSA, with consistency of delivery and reputation being among the most important considerations and a big factor for agencies when appointing trusted providers.
Our customers expect us to be available 24/7, 365 days a year.
Our alternate site business continuity plan is tried and tested, meaning if we were unable to access our offices for any reason our phone lines remain open, data still flows and payments are still processed. The customer journey is unaffected and seamless – something that is critical in today’s world.
Why should you choose JSA?
With JSA offering a wide range of services under one roof, you can fully outsource your on-going employment and payment processes
Remove the compliance risk and stress and let us take care of all responsibilities so you can focus on growth.
100% Service Focussed
We’re serious about customer service – with dedicated account support, expert advice, extended opening hours and flexible payment options.
JSA is a fully accredited member of the FCSA, the most reputable trade body and rigorous enforcer of compliance.
We’ve been operating Umbrella employment solutions for recruitment agencies and contractors for 30 years and we have seen and navigated all manner of changes in the flexible labour sector during that time.
We value a partnership approach and we have long-standing relationships with many large recruiters, who choose to work with us because of our commitment to compliance and to great customer service for both recruiters and contractors.
Our service comes with a wide range of benefits. The most important however is having people to look after you and go the extra mile. Our account managers build close relationships with our agency and consultant partners and are there to advise and support and to ensure you experience a joined up, hassle free, risk-free service.
We truly are experts in the field, with access to a wide range of further professional specialist advisers. JSA is a fully accredited member of the FCSA (Freelancer and Contractor Services Association), the most reputable trade body and rigorous enforcer of compliance and customer service standards in the contracting sector, underpinned by a wide-ranging annual audit. Our partners can be sure we adhere to the highest levels of compliance.
Meet the fantastic team behind the great service
Meet the team behind achieving our incredible reputation for providing consistently higher customer service levels to ensure that your account manager is always there when you need them.
What sectors do we have expertise in
Our expertise crosses many sectors
At JSA, our expertise and experience has crossed many sectors in the past 30 years.
You can be safe in the knowledge that choosing us for your payroll requirements means you are choosing the experts in your sector.
IT & Telecoms
Financial, Banking and Accountancy
Engineering – Automotive & Rail
Transport and Logistics
Medical and Health
Creative, Legal and Marketing
Oil, Gas & Energy
Fantastic partner services for clients
As a client of JSA, we can connect you to a list of our handpicked, most trusted business partners to allow you to benefit from our long standing relationships and offer you some of the best services in the UK, heaviliy discounted or free of charge.
Off-payroll and industry expert analysis, news and opinions
Find out about our next off-payroll seminar for agencies, hosted by Chris James, Head of Accountancy here at JSA Group and Chair, FCSA.
There are lots of benefits to Umbrella contracting. Take a look at our infographic to find out more.
Here we highlight the main compliance issues you should consider as an Umbrella contractor.